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Generational2

GENERATIONAL DIFFERENCES IN COMMUNICATION

CPE Processing FeeFREE
Webinar TranscriptionFREE
Presentation Length Hour(s)1.0 hour
CPE Credits 1.0 hour
Subject Area 1.0 - Personal Development
CE Credits 0.0 hours
Course LevelBasic
Instructional MethodQAS Self-Study
PrerequisitesNone
Advance PreparationNone
Recorded DateNovember 27, 2020
Date OfferedNovember 27, 2020
Expiration DateNovember 27, 2021
Course Description

During this session we will review the characteristics that distinguish each of the generations that represent today's workplace. As we consider the traits that differentiate each generation, we will discuss how these impact their unique communication styles and ultimately, what the impact is on the firms as the leadership strives to integrate all employees into one cohesive unit. We will conclude with practical tips regarding leading, managing and communicating across the generations, given their disparate styles.

Self-Study Course Instructions:

FOR DOCUMENT-BASED COURSES

Download the course document(s) (below) and follow prompts contained in the document.



FOR RECORDED COURSES WITH VIDEO

Download any course document(s) (below) which may include handouts, glossary, transcripts, etc. Follow any prompts contained in the documents to help you complete the course. Most documents are searchable.

Play the recording, noting the sectional guides indicating where topics on the agenda are covered and the prompts to pause video playback to respond to a review question (located below the video playback area). The timestamps for review questions are also noted below.

Upon completing the video and successfully answering all review questions, you will then take the final exam.

Learning Objectives

  • Identify the general time span shared by each generation: traditionalists, Baby Boomers, Gen Xers, Millenials

  • Characterize each generation’s stereotypical values and behaviors

  • Based on each generation’s values and behaviors, identify a favored communication ‘style’ within that group

  • Describe strategies for managing multiple generations within a shared workspace, including leveraging differences and building community

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Handout Materials
Presentation Slides
Additional Materials
Reference Materials Used In Webinar Discussion
Review Questions
Review Questions
QUESTION 1: 7:00 minutes
QUESTION 2: 22:00 minutes
QUESTION 3: 38:00 minutes
QUESTION 4: 46:00 minutes
QUESTION 5: 59:00 minutes
Frequently Asked Questions
  • CPAacademy self-study courses are online.
  • The self-study format allows you to a) access the material online 24/7 and b) study at your own pace.
  • Per NASBA guidelines, you have one year from date of purchase to complete each program.
  • Complete your final exam at any time and get graded instantly. You can retake the exam at no additional charge (unlimited attempts).
  • Print your own certificate of completion on the spot upon passing the exam.
  • Grading policies: a) courses have a minimum passing score 70% b) test takers will not be provided feedback on failed exams.
  • Upon achieving a passing score, test takers will be notified of the correct answers to the questions missed.

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Sally Glick

CliftonLarsonAllen LLP
Principal Of The Firm And Chief Growth Strategist

(973) 879-4236

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Sally Glick is a Principal of the Firm and Chief Growth Strategist at Sobel & Co, LLC, bringing the firm the experience and insights she has gained during her 30+ years in the profession. Before her move to New Jersey, Sally was the Marketing Director at Pencor LLP and later at PKF International.

She has spent her career working as a marketing consultant assisting a wide range of CPA firms across the country. At Sobel & Co., she has responsibility for the firm’s marketing communications and its focus on business development. Glick was named Accounting Marketer of the Year for 2003 and served as the President of the Board of Directors of the Association for Accounting Marketing (AAM) in 2004. She has also been listed on Accounting Today’s list of Top 100 Most Influential People in Accounting for 2004, 2005, and 2006 and was voted into the AAM Hall of Fame in 2007. She had the honor of being the first non-CPA woman to appear on the cover of Practical Accountant in August 2002. NJBIZ selected her as one of their Top 50 Women in Business for 2008.

In 2010, Sally was selected by Garden State Woman Magazine as the Woman of the Year in the Professional Services category. In 2011 she was honored by Boy Scouts of America. Sally is the Immediate Past President of Temple Beth Am, in Parsippany, New Jersey. She has also been active in several local AAM chapters and serves on the boards of various business and community groups, including the Commerce and Industry Association of NJ, and the Fairleigh Dickinson University Nonprofit Advisory Board. In 2013 she also became a proud board member of the Center for Nonprofits and the Visiting Nurse Association of Northern NJ. She is the co-chair of the PKF Family Business Community of Practice. Sally earned her undergraduate degree from Northwestern University in Evanston, Illinois, and in 2008, she was selected as the NU Alumni of the Year Merit Winner for the School of Continuing Studies. She earned her MBA from The Lake Forest Graduate School of Business Management in Lake Forest, Illinois.

Sally writes a Marketer's Blog for CPAs that can be found at www.accountingweb.com and authoring a Business Blog for middle-market companies across all industries, which is accessed at www.sobel-cpa.com.

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About Our Presenter

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Sobel & Co. is a regional certified public accounting and consulting firm that is passionately committed to serving middle market families in business and nonprofit organizations, listening to them and assessing their specific situation while applying our skills and capabilities to provide the technical services and relevant resources that lead to smart solutions.